Perkins offers new support plan for engines
By Leila Steed28 September 2021
Manufacturer says Hypercare combines regular maintenance servicing with engine monitoring
Perkins has launched new engine service packages to help customers maximise the long-term performance and cost effectiveness of their engines.
Its new Hypercare plans are support agreements that combine regular maintenance servicing with engine monitoring.
Perkins Hypercare services are carried out by fully trained technicians from the company’s distributor network and the plans can include oil, coolant, fluid sampling, engine inspections, preventive maintenance and the provision of genuine parts.
Matt O’Sullivan, general manager for aftermarket at Perkins, says, “Hypercare helps reduce downtime with diagnostic services and preventive maintenance interventions while increasing productivity and uptime with pre-emptive servicing based on engine-specific data collected by regular fluid sampling and engine monitoring.
The plans also address the level of support customers need, using a category system comprising Convenience, Performance and Confidence Customer types, to give contractors the service best suited to their needs.
The company says the “consistent, structured approach to maintenance and service” provided by its plans, means customers can increase the lifespan and efficiency of their engines.